Shipping policy

Last Updated: October 10, 2026

Thank you for shopping at Amaranthvase.shop.

This Shipping Policy explains our shipping destinations, shipping charges, order processing times, delivery estimates, tracking information, and customer support procedures.

1. Shipping Destinations

We currently offer shipping to eligible delivery addresses within the United States.

Delivery availability is determined by the shipping address entered at checkout. We do not currently offer international shipping.

If we are unable to fulfill an order to the address provided, we will contact the customer to discuss the available options, including cancellation and a refund when appropriate.

2. Free Shipping

We offer free standard shipping on eligible orders within the United States.

Shipping cost: $0.00 USD
Minimum order amount: None
Applicable shipping method: Standard Shipping

Any applicable charges will be displayed during checkout before payment is completed.

3. Order Processing Time

Orders are generally processed within 1–2 business days after payment confirmation.

Processing days: Monday through Friday
Order cutoff time: 6:00 PM Pacific Time (PT)
Orders placed after the cutoff time begin processing on the next business day.
Orders placed on weekends or applicable public holidays begin processing on the next business day.

Processing time refers to the time required to prepare and hand an order over to the shipping carrier. It does not include transit time.

4. Estimated Transit Time

After an order has been processed and handed to the carrier, standard transit time is estimated at 2–4 business days.

Transit days are Monday through Friday, excluding applicable public holidays.

Actual transit times may vary due to carrier operations, weather conditions, delivery location, or circumstances outside our reasonable control.

5. Estimated Total Delivery Time

The estimated total delivery time is 3–6 business days.

This includes:

Order processing: 1–2 business days
Standard shipping transit: 2–4 business days
Total estimated delivery: 3–6 business days

Delivery estimates are calculated using business days and are not guaranteed delivery dates.

6. Order Confirmation

After an order is placed, customers will receive an order confirmation using the contact information provided at checkout.

Please review your product selection, order details, and shipping address carefully.

If you discover an error, contact service@amaranthvase.shop as soon as possible.

7. Shipment Confirmation and Tracking

When an order ships, shipment confirmation and tracking information will be provided when available.

Tracking updates may take additional time to appear after the carrier receives the package.

For tracking assistance, email service@amaranthvase.shop and include your order number.

8. Shipping Address Accuracy

Customers must provide complete and accurate shipping information during checkout, including the recipient's name, street address, city, state, ZIP code, and any applicable unit or apartment number.

If an address correction is required, please contact customer service immediately.

We cannot guarantee changes once an order has been handed to the carrier.

9. Incorrect or Incomplete Addresses

Incorrect or incomplete addresses may result in shipping delays or returned packages.

If a package is returned because of inaccurate information provided at checkout, we will contact the customer to discuss reshipment or refund options.

Any additional reshipment charges will be disclosed and agreed upon before reshipment.

10. Delivery Delays

Delivery may be delayed due to weather, carrier disruptions, holidays, or other circumstances beyond our reasonable control.

If your order has not arrived within the estimated delivery period, please contact service@amaranthvase.shop with your order number.

We will review the available tracking information and assist with the next steps.

11. Packages Marked as Delivered

If tracking indicates that your order has been delivered but you cannot locate it, please check the delivery area, household members, neighbors, or building reception where applicable.

If the package remains missing, contact customer service with your order number and tracking details.

We will review the available delivery information and help investigate the issue.

12. Lost Packages

If a package appears to be lost during transit, please contact our customer service team.

We will review the shipment information and work with the carrier or fulfillment provider to determine an appropriate resolution.

Confirmed non-delivery issues will be addressed in accordance with applicable consumer rights and order circumstances.

13. Damaged Packages

If a product arrives damaged, please email service@amaranthvase.shop.

Include:

Your order number
A description of the damage
Photos of the product
Photos of the packaging, if available

We will review the issue and provide the appropriate next steps.

14. Multiple Shipments

Some orders may arrive in separate shipments due to fulfillment or inventory requirements.

If this occurs, customers may receive separate tracking numbers.

Separate shipments will not result in additional standard shipping charges beyond those disclosed at checkout.

15. Taxes and Charges

Product prices are displayed in U.S. dollars.

Applicable sales taxes, if required, will be calculated and displayed during checkout.

Standard shipping is free for eligible U.S. orders.

Customers will be informed of applicable order charges before completing payment.

16. Business Contact Information

Store: Amaranthvase.shop

Operated by: FOCUS CAMERA LLC

Business Contact Address:

905 McDonald Avenue
Brooklyn, NY 11218
United States

Email: service@amaranthvase.shop

This is our business contact address and should not be used for product returns unless our customer service team specifically instructs you to do so.

17. Changes to This Shipping Policy

We may update this policy to reflect changes in shipping arrangements, delivery services, or business operations.

Updates will be published on this page with a revised date.

18. Contact Us

For questions about shipping, delivery estimates, tracking, or order fulfillment, please contact: