Terms of service

Last Updated: October 10, 2026

Welcome to Amaranthvase.shop.

These Terms of Service ("Terms") govern your access to and use of https://amaranthvase.shop/ (the "Website"), including any purchases made through our online store.

Amaranthvase.shop is an online retail store operated by FOCUS CAMERA LLC ("Company," "we," "us," or "our").

By accessing our Website, browsing our products, or placing an order, you agree to these Terms and our applicable policies, including our Privacy Policy, Shipping Policy, and Return and Refund Policy.

Please read these Terms carefully before using our Website or making a purchase.

1. Business Information

Amaranthvase.shop is an online store offering Amaranth Vase products for fresh-cut flower arrangements and home decoration.

Store Name: Amaranthvase.shop

Store Operator: FOCUS CAMERA LLC

Business Contact Address:

905 McDonald Avenue
Brooklyn, NY 11218
United States

Customer Service Email: service@amaranthvase.shop

Website: https://amaranthvase.shop/

Customers may contact us regarding product information, orders, shipping, returns, refunds, or other purchase-related questions.

Our business contact address is not necessarily our product return address. Customers should contact customer service before returning any merchandise.

2. Eligibility and Use of the Website

By using our Website, you represent that you are at least the age of majority in your jurisdiction or are using the Website with the permission and supervision of a parent or legal guardian.

You agree to use our Website only for lawful purposes.

You must not:

Use the Website for fraudulent or unlawful activities.
Provide false or misleading information during checkout.
Attempt unauthorized access to our systems.
Interfere with the security or operation of the Website.
Copy or misuse Website content in violation of applicable intellectual property rights.
Use automated systems to disrupt or interfere with Website services.

We reserve the right to restrict access to the Website when reasonably necessary to prevent fraud, security threats, or unlawful activity.

3. Products and Product Information

We offer Amaranth Vase products in available colors and sizes.

We make reasonable efforts to provide accurate and up-to-date product information, including:

Product names and descriptions
Available colors and sizes
Product materials and features
Product dimensions and specifications
Pricing and availability
Product photographs

Product availability may vary by color, size, or selected variant.

Product photographs are intended to represent the items offered for sale. Minor differences in color or appearance may occur due to lighting and display settings.

Flowers, floral arrangements, and decorative accessories shown in product photographs are not included unless expressly stated in the relevant product description.

Customers should review the selected product variant, specifications, and included items before completing a purchase.

If we identify a material error in a product listing that affects an order, we will contact the customer and provide appropriate options, including correction or cancellation and refund where applicable.

4. Product Availability

All products are subject to actual inventory availability.

We aim to keep product availability information accurate and updated.

Adding an item to a shopping cart does not reserve inventory or guarantee product availability.

If a product becomes unavailable after an order has been placed, we will notify the customer and offer an appropriate resolution, such as a refund or an alternative product if the customer agrees.

We will not substitute a different product without the customer's consent.

5. Pricing and Currency

All product prices displayed on our Website are listed in United States Dollars (USD) unless otherwise indicated.

Product prices are displayed on the applicable product pages and confirmed during checkout.

Any applicable sales taxes or additional charges will be calculated and disclosed before the customer completes payment.

We do not charge undisclosed mandatory fees.

Prices may change from time to time. However, changes will not retroactively alter the agreed purchase price of an accepted order, except where an error requires an appropriate correction and the customer agrees.

Any promotional offers or discounts will be subject to the terms disclosed with the relevant promotion.

6. Payment Methods and Payment Security

Payments are processed through the secure payment options displayed during checkout.

Available payment methods may vary depending on the customer's location, payment provider, and checkout availability.

Customers must provide accurate and complete payment information.

By submitting an order, you authorize the applicable payment provider to process payment for the total amount shown at checkout.

Payment information is handled through our ecommerce platform and applicable payment service providers.

We do not guarantee that every payment method will be available for every transaction.

We reserve the right to decline or cancel transactions where there is a legitimate concern regarding payment authorization, suspected fraud, or applicable legal requirements.

If payment has already been collected for an order that cannot be fulfilled, an appropriate refund will be issued.

7. Order Placement and Confirmation

To place an order, customers must select the desired product, choose available options, and complete checkout.

Before submitting an order, customers should review:

Selected products and variants
Product quantities
Shipping address
Contact information
Product prices
Applicable taxes and charges
Total order amount

After an order is submitted, an order confirmation will be sent using the contact information provided during checkout.

Order confirmation acknowledges that we have received the order.

An order is subject to payment verification, product availability, and our ability to fulfill the purchase.

If we cannot accept or fulfill an order, we will notify the customer and refund any payment collected for the unfulfilled items.

8. Order Changes and Cancellations

Customers who wish to change or cancel an order should contact us as soon as possible at:

service@amaranthvase.shop

Please include your order number and the requested changes.

We will make reasonable efforts to accommodate changes or cancellation requests before the order enters fulfillment.

However, changes or cancellations may not be possible once an order has been processed or shipped.

If an order has already shipped, customers may request a return in accordance with our Return and Refund Policy.

Nothing in this section limits any cancellation or refund rights provided by applicable law.

9. Shipping Destinations

We currently offer shipping to eligible delivery addresses within the United States.

We do not currently offer international shipping.

Delivery availability depends on the destination and the shipping options available at checkout.

If we are unable to fulfill an order to the shipping address provided, we will contact the customer to discuss the available options, including cancellation and a refund when appropriate.

For additional information, please review our Shipping Policy:

https://amaranthvase.shop/policies/shipping-policy

10. Shipping Costs

We offer free standard shipping on eligible orders within the United States.

Our standard shipping terms are:

Shipping method: Standard Shipping
Standard shipping fee: $0.00 USD
Minimum order amount: None

Any applicable optional shipping charges, if offered, will be disclosed before payment is completed.

Customers will be able to review their total order cost during checkout.

11. Order Processing and Delivery Time

Our standard order processing time is 1–2 business days after payment confirmation.

Our estimated standard shipping transit time is 2–4 business days.

The estimated total delivery time is 3–6 business days.

Order Processing:

Processing time: 1–2 business days
Processing days: Monday through Friday
Order cutoff time: 6:00 PM Pacific Time (PT)

Shipping Transit:

Estimated transit time: 2–4 business days
Shipping days: Monday through Friday

Business days exclude applicable public holidays.

Orders placed after the daily cutoff time, during weekends, or on applicable public holidays generally begin processing on the next business day.

Delivery times are estimates rather than guaranteed arrival dates.

Actual delivery may be affected by carrier operations, weather, holidays, delivery location, or other circumstances outside our reasonable control.

For complete shipping terms, please visit:

https://amaranthvase.shop/policies/shipping-policy

12. Shipping Address and Delivery Issues

Customers are responsible for providing accurate and complete shipping information at checkout.

If you discover an error in your delivery address, please contact customer service immediately.

We cannot guarantee address changes after an order has entered fulfillment or been transferred to the carrier.

If a package is delayed, lost, damaged, or incorrectly delivered, customers should contact us with their order number and relevant tracking information.

We will review the available information and assist with an appropriate resolution.

We will address confirmed non-delivery and fulfillment errors in accordance with applicable law and our published policies.

13. Return Policy

We accept eligible returns for both defective and non-defective products within 30 calendar days of delivery.

For non-defective returns, products must generally be:

New and unused
Returned with all included components
Accompanied by proof of purchase or an order number
Returned with the original packaging where reasonably possible

Items damaged through customer misuse or unauthorized modifications may not qualify for non-defective returns.

These conditions do not limit customers' applicable rights regarding products that arrive damaged, defective, or incorrect.

Returns are handled by mail.

To begin a return, contact:

service@amaranthvase.shop

Our customer service team will provide the applicable return instructions and return address.

Please do not send merchandise to our business contact address without first receiving return instructions.

For detailed return conditions, please read:

https://amaranthvase.shop/policies/refund-policy

14. Return Shipping Costs

For eligible non-defective returns, including returns due to personal preference or change of mind, customers are responsible for return shipping costs.

Customers are responsible for purchasing the return shipping label unless otherwise agreed.

For products that arrive damaged, defective, or incorrect, customers should contact our customer service team before returning the item.

We will review the issue and provide an appropriate resolution, including applicable return shipping arrangements and remedies required by law.

Return shipping responsibilities are described in our Return and Refund Policy.

15. Refund Policy

Refunds are processed in accordance with our Return and Refund Policy.

After an eligible return has been received, inspected, and approved, we will initiate a refund to the original payment method within 10 calendar days.

The customer's bank or payment provider may require additional time to make the refunded amount available.

Refunds are issued using the original payment method unless another method is required by applicable law or agreed upon with the customer.

We do not charge a restocking fee for eligible returns.

Restocking Fee: $0.00 USD

For refund assistance, please contact:

service@amaranthvase.shop

Full refund policy:

https://amaranthvase.shop/policies/refund-policy

16. Exchanges

We do not offer direct exchanges for different colors, sizes, or products.

Customers who wish to purchase a different item may return the original product if eligible under our Return and Refund Policy and place a new order.

This does not affect applicable remedies for damaged, defective, or incorrectly delivered items.

17. Damaged, Defective, or Incorrect Products

Customers should inspect their orders upon delivery.

If a product arrives damaged, defective, or incorrect, please contact our customer service team at:

service@amaranthvase.shop

Please provide:

Order number
Description of the issue
Photographs of the product, if available
Photographs of the packaging, if relevant

We will review the issue and provide an appropriate solution, which may include a replacement, refund, or another remedy based on the circumstances and applicable law.

Customers will not be required to waive applicable consumer rights to receive assistance with qualifying product issues.

18. Product Use and Care

Customers should use products according to their intended purpose and any applicable care instructions.

The Amaranth Vase is intended for decorative flower arrangements and routine flower care.

Customers should handle removable components carefully and follow the cleaning and care instructions provided with the product.

Improper use, unauthorized modifications, or use outside the product's intended purpose may affect product performance.

Nothing in this section limits applicable legal rights relating to defective products.

19. Intellectual Property

The Website contains text, photographs, graphics, product descriptions, logos, brand names, and other content that may be protected by intellectual property laws.

Website content is owned by or used with permission from the applicable rights holders.

Product brand names, trademarks, and product designs remain the property of their respective owners.

References to third-party brands are used to identify the products offered for sale and do not, by themselves, imply ownership, endorsement, or an official partnership.

Customers may not reproduce, distribute, or commercially exploit protected Website content without the necessary authorization, except where permitted by applicable law.

20. Customer Accounts and Information

Customers may be able to create an account or place an order as a guest, depending on the checkout options available.

Customers are responsible for providing accurate account and contact information.

If an account is created, customers should take reasonable measures to protect their login credentials.

Personal information is collected and processed in accordance with our Privacy Policy:

https://amaranthvase.shop/policies/privacy-policy

21. Privacy and Personal Information

We respect the privacy of our customers and aim to handle personal information responsibly.

Information collected through our Website may be used for purposes including:

Processing and fulfilling orders
Providing customer service
Communicating order updates
Preventing fraudulent transactions
Maintaining and improving Website functionality
Meeting applicable legal obligations
Marketing communications where permitted by law and applicable preferences

Our Privacy Policy provides further information about personal information collection, processing, sharing, and applicable privacy rights.

Please review:

https://amaranthvase.shop/policies/privacy-policy

22. Third-Party Services

Our Website is powered by Shopify and may use third-party service providers for payment processing, shipping, fulfillment, analytics, or other operational functions.

These service providers may have separate terms and privacy practices.

The use of third-party services does not remove our responsibility to fulfill our obligations to customers under applicable law.

We do not make representations about third-party services beyond our control.

23. Accuracy of Website Information

We make reasonable efforts to keep our Website information current and accurate.

This includes product specifications, availability, prices, shipping information, and applicable policies.

Occasional technical errors or inaccuracies may occur.

If an error materially affects a customer's order, we will provide relevant information and an appropriate resolution.

We will not knowingly substitute products, impose undisclosed charges, or misrepresent the material conditions of a purchase.

24. Prohibited Activities

Users must not misuse our Website or interfere with its lawful operation.

Prohibited activities include:

Fraudulent transactions
Unauthorized access to Website systems
Uploading or distributing malicious software
Misusing customer or business information
Violating applicable intellectual property laws
Misrepresenting identity or payment authorization
Engaging in activities that violate applicable laws

We may take reasonable steps to prevent or respond to prohibited activities.

25. Website Availability

We aim to maintain a functional and accessible online shopping experience.

However, temporary interruptions may occur due to maintenance, technical problems, or circumstances beyond our reasonable control.

We do not guarantee uninterrupted access to the Website.

If a technical problem affects an order, payment, or customer request, please contact customer service for assistance.

26. Disclaimer of Warranties

We aim to provide accurate product information and products that conform to their descriptions.

Except for warranties and consumer protections that cannot legally be excluded, we do not make additional warranties beyond those expressly provided in the relevant product information or applicable policies.

Nothing in these Terms excludes or limits any statutory warranty, consumer guarantee, or other rights that cannot be excluded under applicable law.

27. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses resulting from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

This section does not limit customers' rights to receive purchased products, obtain refunds where required, or pursue applicable remedies for defective products or other legal violations.

28. Indemnification

To the extent permitted by applicable law, users may be responsible for losses directly resulting from their unlawful misuse of the Website or violation of third-party rights.

This provision does not require consumers to waive statutory rights or assume responsibility for matters caused by our own unlawful acts or failures to meet applicable obligations.

29. Governing Law

To the extent permitted by applicable law, these Terms are governed by the laws of the State of New York, United States, without regard to conflict-of-law principles.

Nothing in this section deprives consumers of mandatory protections or remedies available under applicable consumer protection laws.

30. Dispute Resolution

If you have a concern or dispute relating to an order, please contact our customer service team first.

We will make reasonable efforts to review the matter and seek an appropriate resolution.

Customers may exercise any applicable legal rights or remedies.

Nothing in these Terms prevents consumers from contacting relevant consumer protection authorities or pursuing remedies available under applicable law.

31. Severability

If any provision of these Terms is determined to be invalid or unenforceable under applicable law, the remaining provisions will continue to apply to the extent legally permitted.